Theme for Your Personal Use is an important issue for Aluminum Industry Trade and Limited Company. Tema Aluminum adopts the principles stipulated by the KVK Law in order to comply with the Law on the Protection of Personal Data No. 6698 (“KVK Law”), and fulfills the obligations of personal use, processing, deletion, destruction, anonymization and transfer. Please review the details of the Privacy and Personal Data Protection Policy.
SCOPE AND PURPOSE OF THE PRIVACY AND PERSONAL DATA PROTECTION POLICY
Personal Data Collection Methods and Legal Reasons
Tema Aluminum personal data has been collected in audio, electronic or written form among the Websites, mobile applications of the Websites, and social media graphics.
Tema Aluminum personal data is collected electronically or in writing using Websites, mobile applications of Websites, social media graphics, cookies, call center, notifications from administrative and judicial authorities and other communication guides, among legal reasons in the KVK Law / Personal Data Protection Policy.
Data Subject Person Group Categorization
Tema Aluminum is involved in personal data processing processes and activities related to these processes. In accordance with the personal data processing conditions in Articles 5 and 6 of the KVK Law and for legal reasons for this Privacy / Personal Data Protection Requirement.
Data Categories and Example Data Types
Customer / Member, Potential Customer / Member
· Identity Information: Name, Surname, Title, Date of Birth, Gender, TR Identity Number, Tax Identity Number
· LOCATION Information: Living City, District
· Contact Information: Mobile phone, e-mail address, address, zip code, landline phone
· Financial Information: Tax office, Invoice information
· Customer / Member Information: Membership information, membership ID number
Customer / Member Transaction Information: Information about the product/products purchased, shopping amount, shopping date, call center call records, commercial communication permission, campaigns used, coupons used, order information
· Risk Management Information: IP address
· Transaction Security Information: Password, password information
Marketing Information: Cookie records, targeting information, reviews showing habits and likes
Audio Data: Call center call recordings
Legal Action and Compliance Information: Type of service to be used, type of service used, amount of data transferred, Commercial electronic communication permission for the electronic service of the Relevant Person, approval membership agreement, corporate membership agreement, distance sales agreement and Tema Alüminyum other legal texts and agreements
Marketing Information: Calls made for marketing sms, e-mail or call center sent based on commercial electronic message permission for relevant information
· Registration / Request / Complaint Management / Reputation Management Information: Related Website
· Transaction Security Information: Password, mobile phone, password information
· Legal Transaction Information / Risk Management Information: IP address
· Legal Action and Compliance Information: Type of service to be used, amount of data transferred.
Person on whose name the Purchased Product will be Delivered
· Identity Information: Name, surname, date of birth, gender, TR Identity Number, Tax Identity Number
· LOCATION Information: Living City,
· Contact Information: mobile phone, e-mail address, address, zip code, landline phone
· Financial Information: Tax office, invoice information
Vendor / Vendor Candidate / Vendor Employee or Official
· Identity Information: TR Identity Number, Name Surname
· Contact Information: e-mail address, telephone, KEP address, address, mobile phone
Financial Information: Account No, Tax Office, Tax Identification Number, tax plate, IBAN
· Legal Transaction and Compliance Information: Signature rolls, activity certificate,
· Special Quality Personal Data / Legal Transaction Information: Signature
· Visual Information: Photograph
In Which Business Processes and For What Purposes Personal Data Are Used
You can review your activities in relation to all processes on your personalized platform operated by Temaaluminum.
Related legislation review of online visitor data,
Being able to visit these platforms as a “member”,
Execution of membership transactions,
For the improvement of services through the platforms, the list of new services and information about it,
It is for the performance of the Membership Agreement associated with the customer, the commercial electronic message approval is for the existing customers; Analyzing the preferences, tastes and needs of the Customer / Member and special promotions, opportunities and benefits for the Customer / Member,
Detailed relationship is for customers with commercial electronic message confirmation; Trip marketing, digital marketing, remarketing, targeting, profiling and analysis to find the preference and appreciation of the Customer / Member, promotion and marketing of goods / products and services,
Resolving customer / member problems and complaints,
Contacting the Customer / Member based on the commercial electronic message permission, both platform and mobile application
Improving the Customer / Member experience,
Creating customer / member satisfaction, loyalty and loyalty,
Evaluate statistical evaluations and market research,
corporate reputation management,
Reviewing Tema Aluminum’s commercial and business strategies,
Follow-up of accounting, finance and purchasing transactions,
Legal processes and compliance with legislation,
Answering information requests from administrative and judicial authorities,
Planning in-house reporting and business development activities,
It is for information and transaction security and to prevent malicious use,
Planning and execution of the operational activities of Tema Aluminum in accordance with Tema Aluminum procedures and the policies prepared under the KVK Law,
How to make the necessary arrangements to determine that the processed data is up-to-date and correct.
Technical and Administrative Measures Taken to Ensure the Security of Personal Data
Tema Aluminum undertakes to take all necessary technical and administrative measures and to show due diligence for the necessity of privacy, integrity and security of the personalized.
Tema Aluminum specifies the necessary measures to prevent unauthorized access to personal data, misuse, unlawful processing, disclosure, alteration or destruction of personal use. Tema Aluminum uses generally acceptable security technology standards such as firewalls and Secure Sockets Layer (SSL) encryption. In addition, while designing a website, mobile application and mobile site, you can send your personal characteristics to Tema Aluminum, options transferred over SSL on this site.
Tema Aluminum is in the conditions of preventing unlawful access to personal data for business purposes, preventing unlawful processing of this feature and protecting personal opinion:
Protecting all areas on the website or mobile application from which personal data is obtained with SSL,
In order to prevent the personal properties collected from the website or mobile application from being processed unlawfully, access and control matrices for its employees are created and operated,
Ensures that personal data is not accessed unlawfully; periodically performs penetration tests, tests the system’s resistance to unauthorized access,
All secondary data operational reason other than the primary processing purpose includes the method of Aliasing (aliased data). The syntax uses the encryption methods of those systems, using the encryption methods of the data on your respective system.
Personal use in paper media ensures that it is kept in locked archives and can only be accessed by authorized persons.
Personal receipts are deleted from third-party systems.
Despite the fact that Tema Aluminum has taken the Information Security measures, in the event that personal data is damaged as a result of attacks on the platforms operated by Tema Alüminyum or the Tema Alüminyum system, or is in the hands of unauthorized third parties, Tema Aluminum immediately notifies you of this situation and takes the necessary measures to the Personal Data Protection Board. reports.
To Whom Personal Data Can Be Transferred And For What Purpose
In this context, the Customer / Member data processed and the information of the person to whom the purchased product will be delivered are shared with the seller and the cargo company, and these data can also be accessed by the call center. The information of the person on whose behalf an invoice will be issued, that you share with the cargo company for the invoice to be sent to the relevant person.
Customer parameters also; To be able to offer benefits and opportunities for promotional, advertising purposes, to choose the customer’s commercial electronic communication approval, shopping preference, tastes and habits.
On the website or mobile application usage preferences and navigation screen, share with the third parties from whom the necessary login, cookie (cookie) service is received, in order to be able to use the likes and preferences related to segmentation and with the Customer / Member. In this context, personal data transfers that you can use are made between the use of the relevant third party, secure environment and channels. Depending on the content and scope of the service received from third parties; The transfer is made using pseudonymous data (aliased data).
It shares the anonymous data of the Customer / Member, which should increase customer satisfaction and loyalty, with companies that will conduct market research.
In reporting and statistical studies, Tema Alüminyum San Ve Tic. Ltd. Sti. shares with.
In addition to technical measures to choose personalized, security; Due to the provisions in compliance with the KVK Law, the party must be a data controller or a data processor.
Personal Data Retention Periods
The personal data that Tema Aluminum processes is prescribed in the relevant legislation or
maintains it in accordance with the KVK Law for the periods required by the purpose of processing. Regarding personal data retention periods.
Personal Data Retention and Disposal
Call Center voice recordings 3 years Law No. 6563 and related secondary legislation
Membership and order records 10 years Law No. 6098
All records related to accounting and financial transactions 10 years Law No. 6102, Law No. 213
Cookies Up to 540 days
Commercial electronic message approval records 1 year from the date of withdrawal of approval Law No. 6563 and related secondary legislation
Traffic information regarding online visitors 2 years Law No. 5651
Information and/or CVs received due to job application 1 year
10 years after the end of the legal relationship on the customer’s personal page; 3 years in accordance with the 6563 Law and the relevant secondary legislation Law No. 6563, Law No. 6102, Law No. 6098, Law No. 213, Law No. 6502
Law No. 6102, Law No. 6098 and Law No. 213 after the legal relationship ends after 10 years in personal situation regarding suppliers.
Personal data received for the purpose of usability test research 2 weeks
Profiling and Segmentation
Within the scope of profiling and segmentation studies, the personal data of the Customer/Member, especially name and surname, mobile phone, e-mail or address information, are not used directly, instead, transactions are made with the Customer/Member IDs assigned to them. The personal data of the Customer/Member is protected by the use of the Customer ID or in other words pseudonymous data.
By using the personal data processed by Tema Aluminum Customer/Member;
It carries out profiling and segmentation in order to prepare content more suitable for the likes and preferences of the Customer/Member, and to make advertisements, promotions and discounts regarding the Customer/Member who gives consent for receiving commercial electronic messages.
For the Customer/Member who has not given commercial electronic message approval, profiling and segmentation is carried out;
Product improvement (determination of the most sold or unsold product categories),
Organizing campaigns for customer groups that have the potential to buy a certain product by making models by analyzing shopping preferences and uploading them to the system,
Efforts are being made to take actions to increase the sales potential.
Within the scope of profiling and segmentation studies, the personal data of the Customer/Member, especially name and surname, mobile phone, e-mail or address information, are not used directly, instead, transactions are made with the Customer/Member IDs assigned to them. The personal data of the Customer/Member is protected by the use of the Customer ID or in other words pseudonymous data. Customer/Member IDs Tema Alüm.San.Tic.Ltd.Şti. It is accessible only to relevant persons or departments. These IDs assigned to the Customer/Member belong to Tema Alüm.San.Tic.Ltd.Şti. It is kept encrypted within the system and access to this section is only given to limited people.
What are the Rights of the Related Persons on their Personal Data and How They Can Use These Rights
Tema Alum.San.Tic.Ltd.Sti. The Relevant Person has the right to request information regarding the personal data processed in accordance with Article 11 of the KVK Law, to request deletion and correction of the personal data processed by the Company. Regarding the rights in question and the application mechanism.
Tema Alum.San.Tic.Ltd.Sti. The rights of the Related Person on the personal data processed by KVK Law in accordance with article 11 are listed below:
Learning whether personal data is processed or not,
If personal data has been processed, requesting information about it,
Learning the purpose of processing personal data and whether they are used in accordance with its purpose,
Knowing the third parties to whom personal data is transferred at home or abroad,
Requesting correction of personal data in case of incomplete or incorrect processing,
Requesting the deletion or destruction of personal data within the framework of the conditions stipulated in Article 7 of the KVK Law,
Requesting notification of the transactions made pursuant to subparagraphs (d) and (e) to third parties to whom personal data has been transferred,
Objecting to the emergence of a result against the person himself by analyzing the processed data exclusively through automated systems,
To request the compensation of the damage in case of loss due to unlawful processing of personal data.
In order to exercise your rights over your personal data; You can access your account from the “My Account” section of the Tema Aluminum website, mobile application and mobile site and make the necessary changes, updates and / or deletions. In addition, Tema Alüm.San.Tic.Ltd.Şti. electronic commerce platforms operated by
You can apply and exercise your rights through the methods specified in the “Application Form” issued in accordance with Article 13 of the KVK Law on the website or mobile application.
How Relevant Persons Can Change Their Positive or Negative Preferences for Receiving Electronic Commercial Messages
Tema Alum.San.Tic.Ltd.Sti. You can change or update your positive or negative preferences for receiving commercial electronic messages when you sign up for the website or mobile application of the electronic commerce platforms operated by the Company, or at a later time, by accessing the “My Account” section.
Termination of membership does not mean withdrawing your consent to receive commercial electronic messages. For this reason, be sure to complete all the procedures to revoke your consent.
Personal Data Sharing with Official Authorities
Tema Alum.San.Tic.Ltd.Sti. Your personal data regarding your visit or subscription to electronic commerce platforms and mobile applications operated by us, and your traffic information such as your navigation information; In order for Tema Alüm.San.Tic.Ltd.Şti. to fulfill its obligations under the law (including, but not limited to, the fight against crime, the threat of state and public security, and the like, in cases where there is an administrative obligation to notify or provide information) with public institutions and organizations that are legally authorized to request this information.
Cookie Usage and Management
Terms of Deletion, Destruction and Anonymization of Personal Data
Tema Aluminum stores the personal data it processes through its website, mobile application or mobile site for the periods stipulated by the relevant laws and/or for the periods required by the purpose of processing, pursuant to articles 7, 17 of the KVK Law and article 138 of the Turkish Penal Code.
In the event that these periods expire, it will delete, destroy or anonymize Personal Data in accordance with the provisions of the Regulation on the Deletion, Destruction or Anonymization of Personal Data.
Tema Alum.San.Tic.Ltd.Sti. deletion of personal data means the process of making personal data inaccessible and unusable for the relevant users in any way. Tema Alum.San.Tic.Ltd.Sti. for this, it creates and implements a user-level access authorization and control matrix. It takes the necessary measures to perform the deletion in the database.
Tema Alum.San.Tic.Ltd.Sti. Destruction of personal data means the process of making personal data inaccessible, unrecoverable and unusable by anyone in any way.
Tema Alum.San.Tic.Ltd.Sti. Personally anonymized by you, even if it is paired with another option for personal use, do not indicate your identity in any way.
Tema Alum.San.Tic.Ltd.Sti. It has been prepared as the Regulation on the Deletion, Destruction or Anonymization of Personal Data. Also in the Policy, the time interval for the periodic destruction stipulated by the Regulation is designed as 6 months.